Payment Policy

At Leathees, we are committed to offering a secure, transparent, and hassle-free payment experience. Please review the details below regarding our accepted payment methods, processing protocols, and security measures.

1. Accepted Payment Methods

We accept a variety of secure payment options:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Visa, MasterCard
  • PayPal (subject to availability)

All payments are processed securely through trusted third-party gateways. We do not store any payment information on our servers.

2. Payment Processing

  • Payments are charged at the time of checkout.
  • Upon successful payment, you’ll receive an order confirmation email with your purchase details.
  • If there is a payment issue, we will notify you via email with further instructions.

3. Currency

All transactions are processed in U.S. Dollars (USD $).

4. Taxes and Fees

  • All listed prices include applicable taxes, unless otherwise stated.
  • Shipping charges are calculated at checkout based on destination and method selected.

5. Security

  • We use SSL (Secure Socket Layer) encryption to protect your data during transactions.
  • Our payment gateway is PCI-DSS compliant, ensuring your payment information is handled securely.

6. Order Confirmation

  • You will receive a confirmation email once your payment is completed.
  • Didn’t receive it? Please check your spam/junk folder, or contact us for support.

7. Disputes & Chargebacks

  • If you file a dispute or initiate a chargeback, your account may be suspended until the issue is resolved.
  • Please contact us first if you believe there was an error with your payment—we’re happy to help.

8. Failed Transactions

  • If your payment fails, you’ll be notified immediately.
  • You must provide a valid alternative payment method to complete your purchase.

9. Custom Orders

  • All custom orders require full payment in advance before production begins.

 Need Help?

Leathees

Get in touch with our customer support team.

Email: support@leathees.com
Phone: +1 (786) 952-3654

United Kingdom — Registered Office
LEATHEES LTD
61 Bridge Street, Kington, HR5 3DJ, United Kingdom
Company Number: 13863919

United States — Business / Customer Support Address
1521 SW 190th Ave
Pembroke Pines, FL 33029, United States

Customer Support Hours:
Monday – Friday: 7:00 AM – 6:00 PM ET
Saturday – Sunday: 8:00 AM – 6:00 PM ET